Go Live Data Ltd, 12578055 (us, our, we, Go Live Data) is committed to protecting and respecting your privacy.
This privacy policy explains how personal data is collected and used by us in the context of the services we provide to our clients. It also explains how we process any data that you we collect or which you supply to us.
Please note that we do not knowingly collect personal information about children.
Where this Policy refers to 'personal data' it is referring to data about you from which you could be identified - such as your name, your email address and your contact details. It does not refer to any purely corporate data from which an individual cannot be identified, such as company names, company numbers or company social media accounts.
We only ever collect or process personal data in the context of your corporate or professional capacity, for example we might process your company email address (e.g. john.doe@go-data.com) but we will not process your personal email address (e.g. john.doe@gmail.com).
We collect personal data from multiple public sources, including Companies House, company websites, Kompli Global and LinkedIn.
We may collect and hold the following personal data (these will not always be personal data, depending on the context in which they are collected, the actual data collected, and whether the data collected allows us to directly or indirectly identify you):
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data where it is necessary for our legitimate interests (or those of a third party) and your interests, rights and freedoms do not override those interests. We have carried out a detailed Legitimate Interests Assessment, in which we carried out a balancing exercise to balance our legitimate interests with your interests, rights and freedoms.
We will use your personal data in the following ways, on the legal basis that it is necessary for our legitimate interests (or those of a third party) and your interests, rights and freedoms do not override those interests:
Where we provide your personal data to our clients, we will carry out specific due diligence on such client in order to ensure that they will respect your personal data and that they will be legally bound to use it in accordance with the agreed terms, which will include limits on the type and number of communications you receive.
If you engage with our clients directly in a manner which provides them with a different legal basis for the processing of your personal data, you will be subject to our client’s own data and privacy policies and procedures, and we will have no responsibility to you for their use.
In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
Although we impose contractual obligations on our clients to ensure that they use your personal data in a compliant manner, communications sent to you by our clients are sent by them in their capacity as an independent controller of your data, and they are responsible to you directly for their use of such personal data.
Depending on how and why you provide us with your personal data we may share it in the following ways:
We may also disclose your personal information to third parties in the following events:
We do not sell, trade, or otherwise transfer your personal identifiable information to outside parties other than as set out in this privacy policy.
Please note that some of our service providers may be based outside of the European Economic Area (the "EEA"). Where we transfer your data to a service provider that is outside of the EEA we seek to ensure that appropriate safeguards are in place to make sure that your personal data is held securely and that your rights as a data subject are upheld. Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
We will hold your personal information on our systems only for as long as necessary for the purpose which we originally collected or processed it, or until you object to us processing it and there is no overriding legitimate interest for us to continue the processing. You have an absolute right to object to us processing the data for the purposes of direct marketing, and if that is the sole reason we hold your data and you object then we will delete it.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
We will retain your e-mail address on a suppression file should you ever 'opt-out' of receiving e-mails. We will only retain your e-mail address in this way in order to ensure that we continue to honour and respect that opt-out request.
In other circumstances you can ask us to delete your data: see 'Your Rights' below for further information.
We take the protection of your information very seriously. We use encryption (SSL) to protect your personal data when appropriate, and all the information provided to us is stored on secure servers once we receive it.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We may store your personal data on secure servers either on our premises or in secure third-party data centres.
You have the following rights in relation to the personal data held on you by us:
If you wish to learn more about these rights please contact us on the address below.
If we decide to change this privacy policy, any changes will be posted on this page.
Last updated November 2020.
Go Live Data Ltd, a company registered in England and Wales as a limited company under number 12578055, with its registered office at 47 Newton Street, Manchester, England, M1 1FT.
If you wish to contact us in relation to this privacy policy please contact us at dpo@go-data.com.